We’ve taken the most frequently asked questions from our chat feature and will be posting them weekly here on our Blog. Check back every week for new questions or go to our website and submit your own!
Q: Would I be able to install laminate flooring on top of a tile floor?
A: Yes. You will still need to use underlayment.
Q: What would I need to use if the kitchen floor and living room floor which meet up are not the same height?
A: A reducer molding should do the trick if the difference is slight.
Q: Do you send out free samples?
A: Yes we do! You can request up to 3 free samples right from our website. Simply click “free sample” box located in the upper right corner, fill in your info and the names of the samples you want us to ship.
Q: I live in the state of Vermont. Will you have to charge Vermont state sales tax on my purchase?
A: We are shipping from Ohio and since we do not have a physical presence in your state we are not required to charge tax.
Q: I will be installing the laminate on concrete and using the heavy duty underlayment. What moisture barrier do you suggest?
A: I would suggest Harmony 3 in 1. It is vapor barrier and padding in one and is designed for below grade areas.
Q: I’m on your website looking at flooring. How do I know if the laminate has the insulation on the back?
A: It will say in the product description if the padding is attached.
Q: Is there a number I can call to talk to someone about the laminate I want to purchase?
A: 1-800-520-0961
Q: Do you have installation instructions for a Reducer Molding?
A: Typically they come with a track that you will fasten to the subfloor and then snap the molding into the track.
Q: When installing a Reducer Molding, how much space would I leave between the floor planks and the carpet/threshold I am butting up to?
A: The flooring should stop about 1/4″ away from the track
Q: What is the best thing to use to keep these floors dog print proof? What is the best way to clean them?
A: There isn’t anything that can be done to prevent the prints. The best way to clean them will be spot cleaning with Alloc Free N Clean or vinegar and water.
