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Order Information

 Most of our orders are shipped within 24 hours after payment is received, with transit time ranging from 1 to 7 days. All the laminate flooring prices are set up per box however in product description you can see how much you pay per square foot.
We sell full boxes only.

Use our "open area calculator"  to find out how many boxes of each product you need to do your project. Just enter your room size and calculator will do all the math for you. So easy. 

For "Skid specials"- enter number of skids- not boxes.

 
We ship all laminate flooring orders with the best national carriers like FEDEX Freight, USF Holland, R&L, Estes and others. Smaller orders and flooring accessories we ship with USPS or UPS. Delivery cannot be made to a PO Box.

 Right after shipment we will email you confirmation with the name of the freight carrier as well as a tracking number and website where you can track your order. There is not tracking number available for USPS shipments.

 Estimated transit times are just that, estimates, so wait until material arrives to schedule work/jobs. Most laminate flooring and moldings orders are delivered in 3-5 business days. Reserve extra time when buying just underlayment- at this moment we ship it via Parcel Post and it may take up to 10 days to receive it. 

 Usually someone from the freight company will contact residential delivery customers when material arrives at the local freight terminal, but it is highly recommended to contact the freight carrier on the day of expected delivery to confirm the time.

There is no notification on commercial delivery.

For terminal pick up orders we provide the terminal address and contact phone number - usually someone from the freight terminal calls to notify the customer, but please stay in touch with the freight carrier to make your own pick up arrangements.

Payment: we accept Visa, Mastercard, American Express and Discover credit cards.If you would like to pay with check we will hold shipment until payment is cleared - usually it takes 3-4 working days. Customers who decided to pick up laminate from one of our stores are also welcome to pay with check or cash at the time of the visit.

If you have any questions, before or during your delivery, please contact our Customer Service at 1-800-520-0961